Good products, slow delivery
Many thanks for your feedback. The extended lead times for standard delivery were imposed due to a backlog in the Royal Mail Parcel system, following the Black Friday and Cyber Monday weekend. To ensure our customers were made aware of any potential delays, we increased the lead times for delivery to reflect the potential of up to 10 working days from the date of dispatch, despite all parcels in this service being dispatched by Royal Mail First Class. Please note our usual estimate for this service is 2-5 days, however parcels often arrive earlier than this time frame.